Once an order has been confirmed, it cannot be canceled or modified.
In the case of damaged or missing merchandise, please contact us at with visual proof of damage & purchase receipt.
After inspection, we will inform you whether your claim is approved or rejected for an exchange or a refund.
If approved, we will issue an exchange for the product in question (depending on availability). We cannot guarantee that all items will remain in stock. If the product is no longer available, we will issue a full refund for the item in question.
Returns & Exchanges (if applicable)
You will be responsible for the shipping costs of your return. Shipping costs are non-refundable. Once your returned item is received, you will be notified by email that we are processing your new order. Depending on location, the time for your exchanged product to be delivered may vary.
Refunds (if applicable)
You will be responsible for the shipping costs of your return. Shipping costs are non-refundable. Once your returned item is received, you will be notified by email that we are processing your refund. The refund will be issued through the original method or payment within a certain amount of days.
Late or Missing Refunds (if applicable)
If you haven’t received your refund, first double check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at